Working with Chronic Illness: A Virtual Assistant’s Success Story

Working with Chronic Illness Recently, I was lucky enough to connect with an amazing woman named Kathy McCabe. Kathy is an internationally recognized virtual assistant who also happens to suffer from Meniere’s disease, as well as several other chronic illnesses. Her story is remarkable. In the face of tremendous adversity, she has found success as a virtual assistant and has been able to continue to work and provide for her family.  I invited Kathy to share her story with you all today, and to explain a little bit more about what a virtual assistant is, and how you can become one, too.


I’m Kathy and I have Meniere’s Disease. Actually, I have bi-lateral Meniere’s disease, Migraine with Aura and chronic pain. But up until almost 3 years ago, I was normal. (Or at least I tried to be normal). Then, one day, out of nowhere, I had vertigo for the first time as I was walking across the room. My Tinnitus, which I’ve had in both ears for many years (and has also caused hearing loss), now roars during attacks, which can happen at any time, with little or no warning. I went to my walk-in clinic and they sent me to the hospital where doctors weren’t sure what was wrong or if I was having a stroke, so they admitted me for observation. I left thirty hours later still dizzy and on my way to a neurologist. He was the first doctor to mention Meniere’s disease to me, although he said he was sure I didn’t have it since both my ears were affected, but he was at least open to the possibility. He sent me to other doctors for more tests and opinions. It took nearly a year and a long line of doctors before I finally got a diagnosis from Dr. John Carey at the John Hopkins University Hospital in Baltimore, MD. He is an amazing doctor, and really listened! Read more…]]>

Virtual Assistants vs virtual assistants

  • Virtual Asistants vs virtual assistantsVirtual Assistants vs virtual assistants (Photo by Kathy McCabe)

    If you’re an entrepreneur, chances are you’ve heard of virtual assistants. If you’re into technology with the latest and greatest phones and tablets, chances are, you’ve heard of a virtual assistant. Are they the same thing?  Not n a million years. A Virtual Assistant is a human being. A virtual assistant is a bot – a thing created using tons of coding. Virtual Assistants are entrepreneurs working with clients. While virtual assistants are basically speech recognition apps that can recognize some basic commands. I mean seriously, you will NOT be able to ask a virtual assistant to log on to your computer and try to show your client how to do whatever it is they are trying to do. I know this because I asked Cortana and Siri and they couldn’t. The term virtual assistant being used for a bot causes confusion with our potential clients. We, Virtual Assistants, have been around for a long time – well before the term virtual assistants began being applied to bots. For those who aren’t sure, list below are examples of how Virtual Assistants can assist clients:
  • 10 Qualities You Need to Keep Your Virtual Assistant Clients Happy – Entrepreneur
    Entrepreneur10 Qualities You Need to Keep Your Virtual Assistant Clients Happy Entrepreneur Holding on to the clients of your virtual assistant business requires loyalty, and that means you’ll need to demonstrate other skills besides expertise and knowledge. It’s time to review the traits outside your specific marketable skills that will …
  • How to Make the Most of a Virtual Assistant – WealthManagement.com
    WealthManagement.comHow to Make the Most of a Virtual AssistantWealthManagement.com Higgins is one of a growing number of advisors using virtual assistants for administrative work ranging from sending birthday cards to filling out client paperwork. They’re doing so partly thanks to cloud-based systems and other technology that make …Virtual Assistant – Why do you need one for your business?The IndependentWhy Virtual Assistants Are CoolTheSequitur.comall 3 news articles »
  • And if you’re in ay doubt as to what a virtual assistant – bot – is you can read te below for more information including future projections of these apps:
  • Why a virtual assistant needs a back story – The Australian Financial Review
    The Australian Financial ReviewWhy a virtual assistant needs a back storyThe Australian Financial ReviewUntil recently, Robyn Ewing was a writer in Hollywood, developing TV scripts and pitching pilots to film studios. Now, she is applying her creative talents toward building the personality of a different type of character – a virtual assistant, animated …and more »
  • And finally, remember, virtual assistants will NEVER replace Virtual Assistants.   Kathy McCabe, MVA Master Virtual Assistant, VA Certified Ethics Checked VA Hilltop Secretarial Service Part of The Hilltop Group, LLC 877-897-1859 Office   888-364-8949 fax kathy@thebestva.com  www.thebestva.com Geography is no boundary!  Complete Virtual Office Assistance – we’re what you need!  Thomas Leonard International Virtual Assistant of Distinction Award 2013
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    Lights, Action, Keyboards

    Cool Keyboard 2016 by Kathy McCabe Cool Keyboard by Kathy McCabe[/caption] Its the time we all hate, eyesight is getting worse, floaters are having a field day when you’re trying to work on the computer. And…. now you’re all squinty eyed at keyboards. I You’ve already customized your screen so that everything is bigger…. You have your Kindle app set for giant print… And you live everyday as a photographer who’s best friend is her telephoto lens… Yup, you’ve got aging eyes. Now, the latest in a long line of changes comes along in the form of a giant print – illuminated – keyboard. This thing has giant letters back-lit on keys you can’t miss seeing. I chose the Adesso ergonomic ‘illuminated’ keyboard. I chose it because of the letter size on the keys. I’m used to a keyboard that is raised up on the wrist side and the new keyboard is flat.  So, I “MacGyvered” a lift from old parts so its now lifted properly. My only issue now (other than getting used to the slight change in layout) is that the keyboard is LOUD  Very LOUD… clackity noise such as I’ve never heard before… Ugh…  I’m sure I’ll get used to it but for now I think I’ll be hearing the keys in my sleep! Don’t believe me?  Listen to this! Go ahead, I dare you! [audio mp3="https://thebestva.net/wp-content/uploads/2016/04/1eb4b238-354b-406d-a054-c5a7ac2d5ea3.mp3"][/audio] See what I mean?  Oh well, I’ll get used to it. And, although there are loads of great ergonomic keyboards out there, finding an illuminated isn’t as easy – at least at a rate I want to pay. So, I’ll wear this one out, maybe it will become more quiet over time.  You think?]]>

    Turn your Passions into Pursuits

    Join Avon Today! Join Avon Today![/caption] My most recent passion involves my love of makeup. Yes, I’m a girly girl… I have always loved makeup, nail polish, and so on. When I lived in California, I even completed manicurist  training in a cosmetology school and opened a mobile manicurist   business that thrived until I sold it and returned to my home state of Colorado. I still do nails but these days, only for myself. But I have always loved the entire process of beautification.

    Get signed up today – Make extra money for the holidays, and make friends for a lifetime!
    Currently, I turned my love of all things beauty into a new venture and became an Avon Representative. I’m thrilled to say that I’m loving the entire process. I’m realizing its not that much different than my Virtual Assistant business in that I have clients, and I try to be sure they have the exact thing they need and I try to provide the best customer service I can to them. Avon is amazingly empowering. It is truly THE Company for Women. I have seen positive changes in my ability to interact with ‘real live’ people instead of only via the internet. I’ve even been able to use some of the techniques I’ve learned while selling Avon in my other businesses and have seen very positive results. To me, my business Hilltop Secretarial and being an Avon Representative are a perfect combination! I can work both during the day. During off moments from virtual assisting I’m working my Avon business. Win-win for me and my day speeds by! Why Avon? It costs $15 to start, people love the products as much as I do, and they have a solid record of supporting cause that are close to my heart. You get a suite of tools and an estore – Where else can you get all that for one $15 startup fee? Right now it doesn’t take too much time but I’m hoping it will grow much larger and will someday take over in the income I will lose I and when I retire from virtual assisting. I highly recommend Avon as a revenue stream – It is very rewarding and I love helping people feel beautiful and empowered. Get signed up today – Make extra money for the holidays, and make friends for a lifetime! I’ve also turned my love of photography into a business and sell my images when we show our products at craft shows and festivals. I am a graduate of the New York Institute of Photography, which has enabled me to turn my hobby into a viable revenue stream. Mostly my images sell online so there is some passivity to it. I became obsessed with herbalism  after the medication I took when a migraine hit was pulled from the market – for no real reason other than corporate greed – and I had to begin anew the oddysse  to find a new effective medication. It only took ten years to find it in the first place! Two medication changes later, both included horrible side effects, I turned to researching herbal remedies. I created a very effective blend I call Migraine Buster Tea. It’s  so amazing I can get rid of a migraine generally within an hour with NO SIDE EFFECTS! That was absolutely HUGE for me since I’m entirely too sensitive to medications. This obsession with herbs has resulted in a lucrative revenue stream called Hilltop Herbals. I’ve added to my original Migraine Buster Tea and created a number of other remedies to help you in your daily life. I’m proud to have completed study in Herbalism and am constantly continuing my education with research in off moments. I give consultations, and we sell the remedies with we show at craft fairs and festivals, and on our online store, Hilltop-Arts. Another passion that’s become a revenue generator is my woodworking. While it’s  not as steady as my herbal remedies, it’s  still income. I love the smell of the wood, the creation process, and the sense of satisfaction I get when I’ve created something I never thought I could build. Other passions that have turned into services I offer include research, graphic design, website and blog design, talking on the phone (I think I’m a born receptionist!!) turned into my Virtual Receptionist service, and when it comes down to it, my love of office work (but hating to go to traditional offices!) turned into the career of over 19 years! Take an inventory of your passions, do some quick research about how to turn them into money makers. You never know when you might discover hidden income potential.  ]]>