27 Years!

Hilltop Secretarial is 27 years old today!  Where did the time go? It feels like the last 27 years have flown by. I’ve been incredibly blessed in my career as a virtual assistant and I have the best clients in the industry who have been with me almost from the beginning.

I still can’t imagine retiring, I love what I do too much!  So here’s to many MANY more years doing what I love!

 

Touching Base

Good morning! It’s been quite a while since I blogged here! I’ve been blogging on my personal blog, and my herbal blog, but not here…

You can read my personal blogs here: Deliciously Disorganized – Loving my chaotic life (tobenamedlater.com)

And my herbal blogs here: Herbal Journal – Easy Herbal Remedies

I’m happy it’s Spring at last, even though I prefer the cooler weather, the cold wet weather here in Pennsylvania makes my pain much worse. But, I’m working through it.

Yes, unfortunately, I’m still in pain and still treating it on my own. But, I have more options than many people do in that I’m an herbalist and can build my own formulas.

It’s starting to warm now and I’m already seeing my favorite herbs (or weeds as my hubby says!) coming up in my little forest. I will be spending time this spring and summer harvesting that bounty!  And, bonus, it will help me stay a little more active.

I’m still plugging away as a virtual assistant, and even though I have to work from bed many days, I’m still marching along.

I hope everyone is doing ok and are staying healthy!

Kathy  ‘thebestva’

What I’ve Learned After 23 Years in Business

Peaceful Treehouse Office

Or should I say what I haven’t learned?!?

I’ve learned that time management doesn’t mean juggling multiple things at once. I’ve discovered that with few exceptions, multi-tasking doesn’t work. When I’m working on a project for a client and have the timer going, I can’t just keep it going when I’m interrupted with another task, or call. It all stops one timer and starts another.

The ONLY exception I know of is to be on hold for a client and working on a task for another client. In that case, that’s a quick multitask since you’re listening for the person on the other end of the phone to come back. The illusion of multitasking drives me crazy. I might sometimes give off the impression I’m multi-tasking but I’m really just moving from one project to another in quick succession.

I’ve learned I have swiss cheese memory and if I don’t write it down, or set a task (and REMINDER) in Todoist, I will completely forget it. I like that set-it-and-forget-it method. I like running through my to do list completeted items and realize how much got done. (Or not!)

I’ve learned to take breaks. Quick trips out of the office for a couple of days at a time are wonderful for a fast recharge. I’ve learned to not deny myself time away from the office. I’ve also learned to pack the laptop in case of client emergencies – which makes them and I feel better about being away. I cherish my time away now as much as I cherish this business I built and nurtured from the infancy of the virtual assisting industry I helped forge, to where it is today.

I’ve learned to cherish my clients as well. I have clients I’ve been working with for nearly twenty years and some that are relative newcomers with only a couple years of time in. My clients are loyal and my client turnover is low. We work together seamlessly and I wouldn’t be here today if it weren’t for them. When its time to retire – IF I ever decide to! – I will hand them off to trusted professionals I’ve personally trained to do my clients’ work.

But honestly, I can’t see myself retiring for some time. In this business, I can literally be anywhere there is a connection and work. My husband and I can be on vacation and if I schedule in a couple work days here and there I can do both vacation and handle my client needs. For the most part, I still have some who have in person needs (bank deposits, or mail handling) and for those I’ll enlist the help of someone local.

I’ve learned to relish the workday because it gives me purpose. I am a person with chronic illnesses for which working remotely is ideal. Because of this, I’ve learned to tolerate my illnesses, and work through them, and with them. I no longer feel inadequate or that I’m a burden.

Hilltop's Office Helpers
Office Helpers

I’ve learned to appreciate my little ‘helpers’ Mac & Ginger. Their need for little ‘walkies’ has assured me that I have a break – or several – during the day. Rain or shine, Winter or summer, I get to get outside and breath the fresh air.

I’ve learned that freedom is everything. Freedom to work the way I want, and where I want. I can be in the office, at the dining table, sick in bed, or my favorite place in the spring, summer and fall, in the Treehouse Office. Where I live I am surrounded by beauty and tranquility. Yes I can hear my neighbors doing lawn work, but most often its the sounds of nature and breezes through the trees. Its magical.

And one of the last things that I’ve learned, is who I am. It’s only taken a lifetime but now I know I’d never change a thing.

A Change in Perspective

The Treehouse Office[/caption] This week I’ve been blessed to work outside my office. Literally, outside in our lovely forested backyard on the screened in balcony. Everyday I’m treated to a cacophony of birds and other sounds of nature. Enjoying breezes and warmth, the occasional dog barking and squirrels yelling at each other. Its delightful! This morning I saw a brilliant cardinal on my porch rail, so beautiful! Yesterday, two deer walked calmly through the backyard that is carved out of the forest, then back into the trees, pausing to nibble at little green dainties along the way. This is the first time in the lifetime of my business that I’ve had the space and the surroundings to create an outdoor office. Nearly twenty-one years in business and only since 2011 have I had this perfect space with which to work and be productive while taking in nature’s bounty and refreshing my soul.  Sure, its only good in the spring and summer before it gets too hot in the day, and rainstorms drive me indoors. But I wouldn’t trade it for the world. Thanks to technology such as Splashtop for ‘remoting in’ and VoIP phone systems like my RingCentral, I’m able to do all this and still get everything done I need to. Makes me realize how much I missed before moving to our amazing home in Pennsylvania.  🙂 I hope you’re enjoying your office wherever that may be.  ]]>

Effortless Collaboration with Shared Folders

Effortless Collaboration with Shared Folders Managing a project that requires a lot of back and forth of files is a harrowing experience. Email works for the first round or maybe two, but after that, it quickly gets out of control. You’re working on version “c” while your client is already on version “e” and soon important revisions and notes are lost. A better way to work from a single document is to simply add files to a shared folder. This way, as you or your client make changes, they’ll appear in real-time, leaving no doubt about which version anyone has, or what changes were made when. There are several players in the folder sharing market, making it easy to find one that will work not only for you but for your clients as well. Dropbox A favorite in the shared folder race is Dropbox. The simple setup and generous amount of free storage space (2GB) make this a top choice for many people even if sharing files isn’t on their minds. If you work from multiple computers, need access to files on your mobile phone or iPad, or just want the extra security of knowing your important documents are backed up in “the cloud” then Dropbox is a good option. The free version includes 2GB of storage space, which is plenty to get you started, but you can earn more space by Tweeting about Dropbox, referring friends, and connecting other applications. You can also upgrade to 100GB for around $10 per month. Google Drive Not surprisingly, Google has its own document sharing system. Formerly Google Docs, Drive now operates similar to Dropbox in that you can view your files in a folder on your computer. However, opening a file requires a web browser and the use of Google Apps. If you want to edit a spreadsheet in Excel, you’ll have to download it first. Google Drive offers more free space than Dropbox does, starting out with 5GB. Upgrades are less expensive as well, with 100GB available for just $5 per month, compared to Dropbox’s $10 fee. One noteworthy difference between Dropbox and Google Drive is how files are stored. With Dropbox, files exist both on your computer and in the cloud, meaning you can work on them without an internet connection. As soon as Dropbox detects a change to a document, it syncs the new version with that on the Dropbox server. If you and your client are both working on a file at the same time, this can result in a “conflicted copy” showing up in your Dropbox. Google Drive is different in that only one copy of each file exists. When you’re working on a file, you’re actually editing that file on Google’s server. You can see this in action if you have a file open that your client is working on – you’ll be able to watch as she makes changes. There are a variety of other file sharing services available as well, and chances are your clients will have their own preferences, so you’ll likely use several in your business. But to start out, Dropbox and Google Drive offer a simple solution for collaborating with others, or just sharing files between computers.]]>