Virtual Assistants vs virtual assistants

  • Virtual Asistants vs virtual assistantsVirtual Assistants vs virtual assistants (Photo by Kathy McCabe)

    If you’re an entrepreneur, chances are you’ve heard of virtual assistants. If you’re into technology with the latest and greatest phones and tablets, chances are, you’ve heard of a virtual assistant. Are they the same thing?  Not n a million years. A Virtual Assistant is a human being. A virtual assistant is a bot – a thing created using tons of coding. Virtual Assistants are entrepreneurs working with clients. While virtual assistants are basically speech recognition apps that can recognize some basic commands. I mean seriously, you will NOT be able to ask a virtual assistant to log on to your computer and try to show your client how to do whatever it is they are trying to do. I know this because I asked Cortana and Siri and they couldn’t. The term virtual assistant being used for a bot causes confusion with our potential clients. We, Virtual Assistants, have been around for a long time – well before the term virtual assistants began being applied to bots. For those who aren’t sure, list below are examples of how Virtual Assistants can assist clients:
  • 10 Qualities You Need to Keep Your Virtual Assistant Clients Happy – Entrepreneur
    Entrepreneur10 Qualities You Need to Keep Your Virtual Assistant Clients Happy Entrepreneur Holding on to the clients of your virtual assistant business requires loyalty, and that means you’ll need to demonstrate other skills besides expertise and knowledge. It’s time to review the traits outside your specific marketable skills that will …
  • How to Make the Most of a Virtual Assistant – WealthManagement.com
    WealthManagement.comHow to Make the Most of a Virtual AssistantWealthManagement.com Higgins is one of a growing number of advisors using virtual assistants for administrative work ranging from sending birthday cards to filling out client paperwork. They’re doing so partly thanks to cloud-based systems and other technology that make …Virtual Assistant – Why do you need one for your business?The IndependentWhy Virtual Assistants Are CoolTheSequitur.comall 3 news articles »
  • And if you’re in ay doubt as to what a virtual assistant – bot – is you can read te below for more information including future projections of these apps:
  • Why a virtual assistant needs a back story – The Australian Financial Review
    The Australian Financial ReviewWhy a virtual assistant needs a back storyThe Australian Financial ReviewUntil recently, Robyn Ewing was a writer in Hollywood, developing TV scripts and pitching pilots to film studios. Now, she is applying her creative talents toward building the personality of a different type of character – a virtual assistant, animated …and more »
  • And finally, remember, virtual assistants will NEVER replace Virtual Assistants.   Kathy McCabe, MVA Master Virtual Assistant, VA Certified Ethics Checked VA Hilltop Secretarial Service Part of The Hilltop Group, LLC 877-897-1859 Office   888-364-8949 fax kathy@thebestva.com  www.thebestva.com Geography is no boundary!  Complete Virtual Office Assistance – we’re what you need!  Thomas Leonard International Virtual Assistant of Distinction Award 2013
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    Staying at your peak while Stuck at your desk

    Computer Workstation Variables (Wikipedia)[/caption] Today we’re going to talk about Ergonomics. After 17+ years of working at a desk for long hours, I know a little something about keeping my best asset at its best. I can always tell when I haven’t been seated at my desk correctly, my back hurts.  When I sit right in the chair, utilize the lumbar, footrest and position everything in the right place I don’t hurt.  Having said that… over the years I have learned some lessons. Buy good ergonomic equipment: I prefer the natural wave type keyboard – I don’t care if its wireless and would probably not use it properly if it were.  Your hands need to be at a natural position, its more natural for our wrist almost even your fingers so try to get used to a keyboard that lets you position them that way. Microsoft Natural Ergonomic Keyboard 4000 is a good option. I have been using Microsoft’s natural keyboards for many years and consider them as important as a good computer. The keys are large and naturally spaced so you’re not over reaching – and this helps me since my hands are very small.

    • Your mouse is the next most important piece of equipment since you will be clicking hours at a time, especially during research. Its really important to use an ergonomic mouse since your index and middle fingers can develop repetitive motion disorders. I have used a trackball by Logitech for many years and since I made the transition I have never felt pain in my mousing hand. I love that I can program the buttons, and I no longer have feelings of numbness and tingling in my thumb, and fingers.  Since I have had surgery for a radial nerve entrapment (workplace accident in 1993) I need to be especially cautious.
    • Your chair…  There are several schools of thought on the correct chair to be ergonomic.  I prefer an adjustable chair, good lumbar support, and armless. I’m short, and to get me where I need to be to actually be able to SEE the monitor, I scoot up as close as possible. (Yes, this sometimes means my keyboard is partly under the desk with the keyboard tray pushed in closer.)  I prefer armless because invariably I’m scooting my chair in closer and pinching my fingers between the chair arms and keyboard tray!  I think my next desk chair will be fabric or mesh, not leather. My office tends to get hot in the summer and I think fabric or mesh would be more comfortable.
    • Your footrest. If you’re short like I am, you’ll need a good footrest to rest your feet on. Since I have to raise the chair up to make my hands rest properly, my legs dangle… (Ok, I’m REALLY vertically challenged all right??? lol) The footrest doesn’t have to be expensive. I’ve used a Fellowes Standard Foot Rest for years that was very inexpensive.
    For your desk, I’m sure there are tons of different ideas on the proper desk. I purchased my desk configuration one step at a time. The main desk/workstation first, it has the drawers, printer trays and such to the right of the keyboard/monitor area. Then I found the hutch for on top of the desk, its got all the shelves, cubbies and cabinets to the right of the monitor except for the area above the monitor has a shelf which is removable. Since my eyesight is so bad, I can change the monitor for a larger one as I need. I have a left return (of sorts) that is actually a dining room table and is about 2 inches shorter than the desk. But, I don’t mind since I have my second monitor there and its adjustable in height. I keep my journal to the left, the phone (or laptop/ipad) and the TV is there.  And, a second hutch, which gives me some more storage, and makes me feel more ‘executive’. Overall, the setup works well for me. Recently I changed my phone system to all digital on the laptop – which is older and beginning to be troublesome – to an IP phone on my desk. I still highly recommend a headset though. Since my IP phone is very basic, I don’t have the option of a cordless headset like I did with the laptop, but with a long cord this is all right for now. When I update the phone (I’ll want a larger display) I’ll update the headset then. I didn’t opt for a more advanced phone because my service provider and I were not sure the display would work for my particular setup and now that we know it does, I’ll upgrade later on.) How is your work area configured?  I’d love to see your pictures and if you send them to me I’ll post them!  Here’s mine. Have a great day!  Kathy McCabe [caption id="attachment_638" align="alignnone" width="300"]Kathy's work area configuration Kathy’s work area configuration[/caption]]]>